A CTP Green slip is compulsory third party (CTP) insurance that covers you for personal injury that you cause to others as a result of a motor vehicle accident.
If you have been involved in a motor vehicle accident, CTP Green slip insurance protects you from claims that can be made by a person that you, or the driver of your vehicle, may have injured on the road. We know how devastating accidents can be – that’s why we’ve made the claims process as easy as we can.
Call us to make a claim
Call 1800 032 220
24 hours, 7 days
Who can make a CTP Insurance Personal Injury claim?
From 1 April 2010, anyone injured in a motor vehicle accident in NSW, regardless of who was at fault, may be able to access benefits under the Accident Notification Form. These benefits include early payment of reasonable and necessary medical expenses and/or lost earnings up to a maximum of $5,000. Please note, different eligibility rules apply to accidents that happened on or before 31 March 2010.
If you have been injured in a motor vehicle accident where the driver of another vehicle was at fault, you may be able to claim compensation in addition to the Accident Notification Form benefits from the CTP Insurer of the vehicle that was at fault. Close relatives of a person killed in a motor vehicle accident may also be able to make a claim. You can make a claim whether you are a driver, motor cyclist, passenger, pillion passenger, pedestrian or a cyclist.
If you were the at fault driver and are covered by an NRMA Insurance CTP Green slip, then our At-fault driver cover allows you to claim for certain serious injuries in addition to the benefits under the Accident Notification Form. Some exclusions apply such as, vehicles registered as a motorcycle, taxi cab, police vehicle, ambulance, machinery, bus and self-driven hire vehicle, please refer to the At-Fault Driver policy booklet and contact us to discuss your coverage.
How do I make a CTP Green slip claim?
- If you would like to make a CTP Green slip claim with NRMA Insurance, contact Teleclaims on 1800 032 220 or download the appropriate claim form below.
- To access cover up to a maximum combined $5000 for your medical expenses and where required past wage loss, just submit an Accident Notification Form to NRMA Insurance within 28 days of your accident.
- You may need to complete a Personal Injury Claim Form if your expenses exceed the Accident Notification Form benefits and/or your recovery period will take longer then 6 months. Please ensure you submit the form to the CTP Greenslip insurer of the vehicle at fault within six months of the date of the accident.
Please submit your completed claim form to:
NRMA Insurance
GPO Box 481
Sydney NSW 2001
To find out more about claiming personal injury compensation from CTP Insurance in these and other circumstances, visit the NSW Motor Accidents Authority website.
What happens next?
Once we have received your claim, we forward it to a CTP Claims Consultant who will contact you and help you through the claims process.
We are committed to helping you receive the best possible outcome. However, if you experience dissatisfaction in relation to your claim, please refer to the NSW CTP customer complaint and dispute resolution procedures.
Insurance issued by Insurance Australia Limited ABN 11 000 016 722 trading as NRMA Insurance. When making decisions about the product you should consider the Product Disclosure Statement available from NRMA Insurance.